Se desejar devolver um item para reembolso ou troca, voc\u00ea poder\u00e1 fazer isso em at\u00e9 7 dias ap\u00f3s o recebimento do pedido. Certifique-se de que a joia seja devolvida em sua condi\u00e7\u00e3o original, sem uso, e que n\u00e3o esteja desgastada ou usada. Todos os itens devem ser devolvidos em sua embalagem original.<\/p>\n\n\n\n
Como fa\u00e7o para solicitar um reembolso ou uma troca?<\/p>\n\n\n\n
Preencha e inclua o formul\u00e1rio de devolu\u00e7\u00e3o\/troca que chegou com o seu pedido e inclua-o ao devolver o pacote para o endere\u00e7o abaixo.<\/p>\n\n\n\n
No. 84, East 3rd Road
Cidade de Meilong
Condado de Haifeng
Cidade de Shanwei
Prov\u00edncia de Guangdong
China<\/p>\n\n\n\n
Os clientes s\u00e3o respons\u00e1veis pelos custos de postagem de devolu\u00e7\u00e3o e n\u00e3o podemos nos responsabilizar por nenhum item em tr\u00e2nsito. Nosso objetivo \u00e9 processar todos os reembolsos em at\u00e9 5 dias \u00fateis; no entanto, em per\u00edodos de grande movimento, esse processo pode demorar um pouco mais. Os reembolsos ser\u00e3o emitidos de volta para o m\u00e9todo de pagamento original usado para fazer o pedido.<\/p>\n\n\n\n
Interc\u00e2mbios internacionais<\/p>\n\n\n\n
Infelizmente, n\u00e3o podemos oferecer trocas para remessas internacionais.<\/p>\n\n\n\n
E se eu paguei com um cart\u00e3o-presente?<\/p>\n\n\n\n
Se voc\u00ea pagou seu pedido por meio de um cart\u00e3o-presente eletr\u00f4nico (total ou parcialmente), o valor do reembolso ser\u00e1 carregado de volta no mesmo cart\u00e3o-presente eletr\u00f4nico. Os cart\u00f5es-presente n\u00e3o podem ser trocados por dinheiro, nem podem ser usados para comprar outros cart\u00f5es-presente.<\/p>\n\n\n\n
Se o cart\u00e3o de presente eletr\u00f4nico n\u00e3o foi colocado ou foi exclu\u00eddo, entre em contato com nossa equipe de atendimento ao cliente aqui para que ele seja reenviado.<\/p>\n\n\n\n
Quais itens n\u00e3o podem ser devolvidos ou trocados?<\/p>\n\n\n\n
- Itens personalizados ou customizados:<\/strong> Joias que foram customizadas ou personalizadas de acordo com suas especifica\u00e7\u00f5es.<\/p>\n\n\n\n - Itens em promo\u00e7\u00e3o ou em liquida\u00e7\u00e3o:<\/strong> Os itens comprados em promo\u00e7\u00e3o ou liquida\u00e7\u00e3o s\u00e3o definitivos e n\u00e3o podem ser devolvidos ou trocados.<\/p>\n\n\n\n - Itens abertos ou usados:<\/strong> Joias que foram gastas, usadas ou que n\u00e3o est\u00e3o mais em sua condi\u00e7\u00e3o original e sem uso.<\/p>\n\n\n\n *Podem ser feitas exce\u00e7\u00f5es para itens considerados defeituosos que n\u00e3o possam ser consertados ou substitu\u00eddos de acordo com a Lei de Direitos do Consumidor de 2015. Caso acredite que a mercadoria esteja com defeito, entre em contato com o atendimento ao cliente.<\/p>\n\n\n\n Ap\u00f3s o recebimento de todos os itens n\u00e3o danificados e devolvidos corretamente, emitiremos um reembolso para o m\u00e9todo de pagamento original, excluindo as despesas de envio, no prazo de 30 dias.<\/p>\n\n\n\n Se ainda tiver alguma d\u00favida, entre em contato conosco:<\/p>\n\n\n\n - E-mail: s15384401764@126.com<\/p>\n\n\n\n - WhatsApp: +86 15384401764<\/p>\n\n\n\n Voc\u00ea pode cancelar seu pedido em at\u00e9 12 horas ap\u00f3s a realiza\u00e7\u00e3o do pedido, antes que ele seja despachado.<\/p>\n\n\n\n Entre em contato conosco:<\/p>\n\n\n\n - E-mail: s15384401764@126.com<\/p>\n\n\n\n - WhatsApp: +86 15384401764<\/p>","protected":false},"excerpt":{"rendered":" If you would like to return an item for refund or exchange, you are able to do this within 7 days of receiving your order. Please ensure that the jewelry is returned in its original, unused condition and is not worn or used. All items must be returned in their original packaging. How do I request a…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8020","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"nova155.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"A imagem destacada deve ter pelo menos 200 por 200 pixels para ser reconhecida pelo Facebook e outros sites de m\u00eddia 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Cancelamento de pedidos<\/strong><\/strong><\/h4>\n\n\n\n